Refund Policy

30-day money-back guarantee

BudgetFlow Premium comes with a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date. This applies to both monthly and yearly subscriptions, and to renewals.

Free trial

Every Premium plan starts with a 14-day free trial. You are not charged during the trial, and you can cancel before it ends at no cost.

How to request a refund

Refunds are processed by our payment provider, Paddle, which is the Merchant of Record for all BudgetFlow orders. To request a refund, visit paddle.net with the email address you used at checkout, or email us at support@budgetflow.finance and we will arrange it for you. Refunds are returned to your original payment method, normally within 5–10 business days depending on your bank.

Cancelling your subscription

You can cancel at any time from Settings in the app or through the billing portal. After cancelling you keep Premium access until the end of the period you have already paid for, and your account then reverts to the free plan. Your data, transactions and savings goals stay in your account.

Questions

Email support@budgetflow.finance and Kenneth Idiovwa will get back to you. You can also read Paddle's own refund policy.